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Organization settings and shared data

Manage logos, branches, departments and team invitations in one organization.

Update organization branding and contact details

Open Organization settings > Profile & integrations. Authorized administrators can update permitted organization fields and upload a company logo. Use an image you are authorized to publish; the logo can appear on public cards and branded materials.

Organization registration identity changes may require platform review. Do not create a replacement organization simply to change a profile or bypass a subscription allowance.

Manage branches and departments

  1. Open Branches or Departments under Organization settings.
  2. Create or edit a record using the dialog and give it a clear name. Associate departments with the correct branch where applicable.
  3. Use these records when inviting staff or assigning scope to feedback subjects, cards and other records. A branch entry is organizational structure; a branch-type feedback target is the subject customers review.

Use shared selectors and inline creation

Organization profile, branches, departments, brand choices and visitor entrances are shared across applicable workspace pages. When you save through a shared editor, selectors update without requiring every page to load a separate copy.

Where you have creation permission, the add control in an invitation or subject form opens a global branch/department dialog and preserves the original draft. Choices are scoped to the current workspace and access. Switching organizations or signing out clears them. Use Refresh to reload changes made elsewhere; an empty selector can also mean no active records or insufficient scope.

Guide reviewed 22 October 2026. Available actions depend on your workspace permissions and enabled modules.